What happens if I need to update my design files after ordering? Yes. If you need to change artwork after ordering, reject the proof and upload the corrected files for another review, so a late fix is stil… Read answer Do you offer design services for custom printing projects? Design help can be arranged as an optional add-on for custom work, but the exact scope, availability, and pricing depend on the project. The… Read answer Can I get design feedback before ordering lenticular products? Yes. The team can review your files before you order to confirm they are set up correctly for lenticular printing and flag anything that wou… Read answer Can I upload a revised file after submitting my original design? Yes, you can replace your artwork with a corrected version after your first submission. Uploading a new file simply restarts the proofing st… Read answer Is there a charge to make design edits to a previous order? When the team makes design edits to a previous order on your behalf, a setup fee applies. The charge covers the hands-on work to open, adjus… Read answer Can 4OVER4 design or edit my files for me? Agents cannot create, edit, or modify designs directly, but there is still a path if you need changes made to a file. Email the file rep dep… Read answer How can I get design help for my project? Design help is available through more than one channel, so you can pick whatever is easiest. Live chat on the website for quick questions Em… Read answer How can I submit artwork files if I'm having trouble uploading them? If the website upload will not go through, you do not have to fight with it. There are simple alternatives to get your artwork in. Email you… Read answer Can 4OVER4 make edits to my design files? Yes, some edits can be handled on the vendor's side, depending on how your file is built. Contact support with the file and a clear list of … Read answer Can 4OVER4 help with design optimization for new lenticular designs? For new lenticular designs, reach out to talk through what design support is available for your specific project before you commit to a run.… Read answer Can 4OVER4 do custom design work for my printing order? The focus is printing pre-made, print-ready files rather than full custom design from scratch. Once your artwork is ready, it can be printed… Read answer Can I make changes to a reprint order, like adjusting size or design elements? Yes, a reprint can be modified before it runs. You are not locked into an exact copy of the previous job. Adjustable items include size, qua… Read answer How do I retrieve a design I saved online? Designs you save in the online design tool stay tied to your account, so they can be pulled back up later. Look in the saved designs section… Read answer Does 4OVER4 offer design tools to create my print files? Yes, there are free online design tools and templates to build your print files without extra software. Free online design tool that runs in… Read answer What happens after I upload my design file to 4OVER4? After you upload your artwork, it goes through a file review before anything is printed. Here is what happens next. The file review team exa… Read answer Can I get help designing a file for a large format print project? Yes, designer assistance is available for file questions and specifications on large format projects, where scale makes setup trickier. Guid… Read answer Can I request a designer review my files before sending them to print? Yes, you can have a designer review your material before it is sent to print, which is a good safeguard on important jobs. A pre-print revie… Read answer If I upload multiple art files for a product, will each design be printed separately? Yes, if you supply multiple art files, each design is printed as its own version. The key is being clear about how many of each you want. Pr… Read answer Do you provide free artwork support for custom orders? Yes, free artistic support is included with custom orders, so you have help while you set your file up. Help choosing and using the right te… Read answer Can 4OVER4 edit or modify my artwork files? As a rule, only the person who originally built the file should adjust it, since they have the working source with live text and links. Make… Read answer What file size limits does 4OVER4 have for uploading artwork? If your artwork is larger than the website uploader allows, there is an easy workaround so you do not have to shrink the file. Contact suppo… Read answer What device should I use to design my cards on 4OVER4? A computer gives the best experience when designing cards, since the design tool has more room to work on a larger screen. Use a desktop or … Read answer What file types can 4OVER4 accept for design edits? PDF files can be used for edits, as long as the file is actually editable rather than locked or flattened. The PDF must be editable, not out… Read answer How do I upload an image to the online design tool? Adding a photo in the online design tool takes just a few clicks. Click 'Photos' in the tool Click 'Upload' Click or drag your images into t… Read answer
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