Can I place a new order using the same design from a previous order but with different information? Yes. You can reuse a design from a past order on a new run and change details like names or contact information. Place a new order for the p… Read answer How can I preview my design before it's printed? Yes. 4OVER4 offers free online proofs, so you can see a digital version of your job before you approve it. You are not charged during the pr… Read answer How do I approve my proofs after I receive them? When your proofs are ready, you review and approve them from your account before the job goes to press. Log in and click the order number to… Read answer How do I personalize or customize event badges with names or text? To print event badges with individual names or text, you supply a template plus a data file, and 4OVER4 merges the changing text onto each b… Read answer How do I submit non-profit mailing information for USPS non-profit rates? To use USPS non-profit mailing rates, flag the order at checkout and complete a short authorization form so 4OVER4 can apply the discounted … Read answer Can you trim my prints to custom dimensions in centimeters? Yes. 4OVER4 can trim prints to a custom finished size. Giving your measurements in inches keeps the request clear on the production side, so… Read answer What is the process for reviewing and approving proofs before printing? After you submit your order, 4OVER4 builds online proofs so you can catch design issues before production starts. Review the proof for probl… Read answer What should I do if I ordered the wrong product size or specifications? If you spot the wrong size or specifications before production, you can stop the job by rejecting the proof and requesting the fix. Log into… Read answer Can 4OVER4 provide quotes for custom printing projects? Yes. 4OVER4 provides quotes for custom printing projects, and a complete description up front gets you an accurate price faster. Product typ… Read answer Can I order multiple different designs in one order, or do I need to place separate orders for each design? You do not need to split unique designs into separate orders. A single checkout can carry several different designs, each with its own quant… Read answer Can I order multiple quantities of different designs in a single order? Yes, you can order different designs together and set a quantity for each one. How you enter it depends on whether the product offers a sets… Read answer Do you provide custom quotes for products not listed on the website? Yes, projects that are not on the standard catalog can still be quoted. The more detail you share up front, the faster the team can price it… Read answer How are purchase orders handled at 4OVER4? Organizations and businesses can pay by purchase order rather than card. Standard terms are Net 30, and the exact terms can be adjusted base… Read answer Can I order multiple unique designs in a single order, or does each design need a separate order? For trading cards and similar set-based products, the quantity box controls how many copies of one design or set you get. Different designs … Read answer How does the reprint process work? Reordering a job you have already run is quick because your files are on record. You can start a reprint two ways. Place the reprint yoursel… Read answer Can I get a formal quote document for purchase orders (PO)? Yes, you can get a written estimate suitable for purchase order submission. Ask support directly and share your project specifications. Send… Read answer What do I do if I approved a proof but found a typo in my design? Approved files are locked, so edits are not possible once you sign off. Your best move is to contact support right away. Files cannot be mod… Read answer How do I order a single copy of multiple different designs on one PDF? You can print one of each design from a single combined PDF, which is handy for samples or a short proof of a full set. Set the order quanti… Read answer Do you offer custom sizing for printed products? A wide range of standard sizes is available off the shelf, and non-standard dimensions can often be produced as a custom job. Standard sizes… Read answer How do I submit a custom printing project? Custom projects start with an inquiry form on the Custom Project page. Filling it out completely lets the team quote accurately on the first… Read answer Can I order multiple different designs in one order, with just one of each? If your file holds several designs, you can ask for a single print of each instead of running the full quantity across every design. Upload … Read answer What if my mailing list has duplicates or bad addresses? Your mailing list can be reviewed for common problems before a campaign goes out, which protects your postage budget from wasted pieces. The… Read answer What types of custom printing projects does 4OVER4 handle? Custom work goes beyond the products listed online. If you can describe it, the team can usually tell you whether and how it can be produced… Read answer Can I request a custom solution for a product limitation? When a standard option cannot do what you need, a custom solution may still be possible. It starts with a conversation about the specific li… Read answer
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