Can I email files instead of uploading them through the website?

Yes. If the upload tool fails or a file is corrupted, you can email files directly to support with your order details.

• When to email: use email if files are corrupted or repeatedly fail to upload through the website.
• Include details: add your order number and the file names.
• Get confirmation: support confirms receipt once the files arrive.
• Updates by email: further updates are provided through the same thread.

Send files to support@4over4.com. If you have not ordered yet, choose Upload Files Later at checkout so the order goes through, then email the files with the order number in the subject line. You can also email your files with full order details, your account information and any coupon code, and a representative places the order for you. Attach a print-ready PDF, plus a die line if your product has one, and note which item or side each file belongs to. For a file too big to attach, send a WeTransfer, Dropbox or Google Drive link. Support attaches the files to your order and lets you know when proofs are ready.