How do I submit a tax exemption form to 4OVER4?

To go tax-exempt with 4OVER4, you submit your exemption certificate to the support team, who forwards it to the accounting team for verification and then removes sales tax from your account or a specific order. Timing matters, since tax is not refunded retroactively on older orders.

• Email 4OVER4 support (or upload through your account) with a copy of your exemption certificate, such as a NYS Tax Exemption, NYS Resale Certificate (ST-120), ST-119 Exempt Organization Certificate, ST-3, your state's equivalent form, a reseller permit, or 501(c)(3) documentation for nonprofits. Ask support if you are unsure which form fits your situation.
• Include your account email or order ID so the request is matched correctly, and say how widely it should apply: a specific order, your whole account, or even every email address on your organization's domain. Make sure the certificate is current and matches the state your orders ship to, since the team may confirm the expiration date.
• The team removes sales tax once the certificate is verified. Processing typically takes about 24 business hours and you receive email confirmation; if tax was already charged on a recent order, a corrected invoice or refund follows.
• An approved account-wide exemption applies to all future qualifying orders automatically at checkout. Tax may still display while you build an order, but it drops off the final total.
• Sales tax is not reimbursed on orders placed more than 30 days ago, so submit your form before ordering.