Can I upload design files directly in an email if the website upload isn't working? Yes. If the website upload is not cooperating, you can email your design files straight to 4OVER4 support and the team will attach them to y… Read answer What is the maximum file size or format requirement for uploading designs? 4OVER4 accepts design files through the upload on the website. If you get a blank screen after uploading, that is usually a browser hiccup r… Read answer Does 4OVER4 provide design services for custom print projects? 4OVER4 does not build designs from scratch, but that does not leave you stuck. There are a few reliable routes to a print-ready file for a c… Read answer Can I request a design mockup before placing an order? You have two ways to see a mockup before production. Build one yourself from a template, or have 4OVER4 create one for a small fee. Do it yo… Read answer What file format should I use for printing my designs on 4OVER4 products? For the sharpest results on 4OVER4 products, submit a print-quality PDF built to spec. Setting the file up correctly up front avoids color s… Read answer I need to resize my artwork for a different product size. What should I do? When you move a design to a different product size, you will need to rebuild the file at the new dimensions. 4OVER4 does not automatically s… Read answer What design changes and edits are available, and do they cost extra? 4OVER4 can make edits to your print file, and whether there is a fee depends on how involved the change is. Simple swaps are often quick, wh… Read answer Can 4OVER4 assist with design services or file corrections? Yes. 4OVER4 has a design team that can step in on certain file issues, especially technical problems that would otherwise cause trouble on p… Read answer Can I provide a large PDF with multiple designs and have 4OVER4 split and set it up for me? You are responsible for supplying files that match each product's specs, so a single large PDF holding several designs should be split befor… Read answer How do I upload multiple files for a large order (like trading cards with multiple designs)? For an order with several designs, like a trading card series, the 4OVER4 team can walk you through getting every file onto the right item s… Read answer Can I upload a corrected file to replace my original design file? Yes. As long as the job has not gone to press, you can send a corrected file to replace the original. Two ways to do it: Upload the revised … Read answer Can I submit InDesign files directly to 4OVER4 for printing? Yes, InDesign files are accepted, but they need to travel with everything they depend on so nothing shifts or drops out on press. Package th… Read answer How do I get feedback on my design files before placing an order? To get your files reviewed before production, start an order and choose the Free Online Proof option when you calculate your print price. Th… Read answer Can 4OVER4 resize or modify my design file? 4OVER4 does not resize or reshape your artwork for you, so the file needs to arrive at the correct size and orientation. Scaling a file afte… Read answer Can I submit my design file via WeTransfer or another file transfer service? Yes. WeTransfer and similar transfer services are accepted, which is handy when a file is too large to email as an attachment. To send a fil… Read answer What file formats and specifications do I need for submitting artwork? If you are unsure how to prep your artwork, 4OVER4 support can review your files and tell you exactly what to adjust for the best print qual… Read answer How do I submit design files to 4OVER4 for an order? You can get files to 4OVER4 a few ways, whichever suits your file size best. Whatever route you pick, aim for a print-ready file so it moves… Read answer Can I update the design on a previous order or do I have to create a new one? To change the design from an earlier order, such as dropping in a new logo, you will create a fresh file on your end. 4OVER4 does not edit t… Read answer Can I use PNG files that were designed outside the US? Yes, PNG files created overseas print fine at 4OVER4. Where the file was made does not matter, only that it is set up for print. The key ste… Read answer Can I change my design files after I've placed an order? Yes, up to a point. If you reject the proof, you can upload new artwork for a fresh review, so a change of heart after ordering is not a dea… Read answer Can I design my product using 4OVER4's online design tools? Yes. 4OVER4's free online design tools let you build a design right in the browser, so you do not need separate software to get started. If … Read answer Does 4OVER4 provide design services? 4OVER4 does not design files from scratch, but the free online tool in the design-templates area gives you a running start toward print-read… Read answer Do you offer design services if I don't have print-ready artwork? Yes. If you can give the design team direction or a design guide, they can help turn it into print-ready artwork. Contact support to talk th… Read answer Where do I send design files for printing? You can email your design files to 4OVER4, and the team will check them over before anything prints. It is also fine to upload directly to y… Read answer
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