Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

Can I request files from previously completed orders?

Answer

Yes. 4OVER4 keeps the artwork from your past orders on file, so you do not have to track down the original design yourself.

  • Contact 4OVER4 support with your order reference number.
  • Note which file or files you need from that order.
  • The team retrieves the archived artwork and provides it to you.

Having your order number ready speeds up the lookup.

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