Question
Can I request files from previously completed orders?
Answer
Yes. 4OVER4 keeps the artwork from your past orders on file, so you do not have to track down the original design yourself.
- Contact 4OVER4 support with your order reference number.
- Note which file or files you need from that order.
- The team retrieves the archived artwork and provides it to you.
Having your order number ready speeds up the lookup.
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