How do I preview my design before placing an order? Designs built and saved in the free online tool can be previewed in your account, and ordering from one makes it the proof, with no separate… Read answer Can you make my previous design editable so I can order it again with updated information? Yes. The design team can turn a previous design into an editable online template so you can reorder it later without rebuilding it from scra… Read answer How do I make design changes or corrections to an order that's in production? Corrections are only possible before production starts, so send support the fixed file at once by portal or email, and call for urgent chang… Read answer Can I design my PDF files with 4OVER4? Yes, you can design your PDFs in popular programs like Adobe Illustrator or InDesign, then export with the right settings so the file prints… Read answer Can I design my print project in Photoshop and submit it to 4OVER4? Design in Photoshop, export a PDF, upload it through the cart, and request a free online proof so a file specialist checks it before you app… Read answer Can 4OVER4 make small design changes to my file, or do I need to upload a new file? It depends on how big the change is. Minor text edits can sometimes be handled by support, while larger revisions usually mean uploading a n… Read answer How do I request changes to my design before placing a new order? Reordering an existing design with edits works by writing changes in the cart comment, like a new phone number, and requesting free online p… Read answer What is 4OVER4's design approval process? Design approval is your final check of layout, images, text, colors and typos, since accepting the proof and authorizing the order sends it … Read answer Can 4OVER4 store my logos and previous designs for reordering? Artwork, logos, and design files from your previous orders are kept on file, so you can reorder or update a past design without starting ove… Read answer Can I upload a custom design file with gradients for my print order? Can I upload a custom design file with gradients for my print order? Yes. Custom design files, including those with gradients, are accepted.… Read answer Does 4OVER4 offer design editing services like removing backgrounds from images? Background removal and image editing are best done in your own software or by a freelance designer before upload, though support can suggest… Read answer How do I use a design I created with the 4OVER4 design tool for a free product order? For a free product order, generate it in the Loyalty Marketing section under the search bar, then download your saved design and upload it t… Read answer Can I upload multiple unique designs within a single order? One order can hold up to 14 sets online, each with its own front and back at your chosen quantity, and a run where every card differs is quo… Read answer What should I do if my design requires precise alignment that the design tool doesn't support? If the online design tool cannot hold the precise alignment or centering you need, flag it before production so your file is handled with ca… Read answer Can 4OVER4 update an existing design with new text and contact information? An existing design can be updated with new text and contact details while keeping the rest of the layout intact; reach out to get the cost a… Read answer Can I request a specific font for my printed materials? Yes, you can request a specific font, including styling like italics. Just be precise about the font name and any formatting so it is applie… Read answer What file format and specifications do I need for belly band designs? Belly band files need flat length and height, 0.125" bleed all around and a glue overlap, commonly 0.25", so a custom template can be built … Read answer Can you make small changes to my artwork for a reprint, or do I need to provide new artwork? Reprints can often take small tweaks like a new phone number, a trademark symbol or a typo fix; send your old order number, the edit and rep… Read answer What should I do if my design has white edges or gaps that I want removed? White edges mean art stops short of the bleed; note it in proof comments, and next time extend backgrounds into the 1/8" bleed and keep text… Read answer Can I request a design mockup before placing an order? Build a mockup yourself from the free online templates or have 4OVER4 make one for an extra fee, and an online proof still follows after you… Read answer I need to resize my artwork for a different product size. What should I do? When you move a design to a different product size, you will need to rebuild the file at the new dimensions; 4OVER4 does not automatically s… Read answer What design changes and edits are available, and do they cost extra? A text or contact swap carries a small edit fee, color or layout tweaks cost a little more, and redesigns are quoted before any work starts … Read answer Can 4OVER4 assist with design services or file corrections? Yes. 4OVER4 has a design team that can step in on certain file issues, especially technical problems that would otherwise cause trouble on p… Read answer Can I provide a large PDF with multiple designs and have 4OVER4 split and set it up for me? You are responsible for supplying files that match each product's specs, so a single large PDF holding several designs should be split befor… Read answer
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