Sofia Ramirez Design & Templates Editor at 4OVER4.COM
Sofia is our design and templates voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I make design changes or corrections to an order that's in production?
Answer
If you spot an issue after ordering, act immediately, because corrections are only possible before production starts. The faster you flag it, the better the chance the change is caught in time.
- Contact support right away and attach the corrected file.
- Re-upload the fixed version through your order portal or send it by email.
- For urgent fixes, call support directly so the request is not sitting in a queue.
- Spell out exactly what needs to change so nothing is missed.
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