Do you require a signed hard copy proof before printing? For jobs that call for a signed hard copy proof, the physical signed proof must be returned and received before printing begins. Email appro… Read answer Can I reject proofs and upload a new design file to the same order? Yes. You can reject a proof and upload a corrected design file to the same order without starting over. Reject first: decline the proof so t… Read answer Can 4OVER4 design artwork and provide proofs for approval? Yes. 4OVER4 can produce artwork and provide proofs for your approval before printing. Share your specifications and design requirements with… Read answer Can I request a new proof if I make changes to my design? Yes. If you resubmit a corrected file with updated images or design changes, you can request another online proof to review before approving… Read answer Do you offer proofs for custom orders? Yes. 4OVER4 provides proofs for custom orders so you can review your design before production begins. Custom work included: proofs are avail… Read answer Can I order custom items with different designs on each piece? Yes. 4OVER4 supports variable data printing, which lets you print different text, names, numbers, or images on each piece within the same ru… Read answer What should I do if fonts in my PDF don't appear correctly when printed? When PDFs are processed for printing, custom fonts can default to generic substitutes if they are not properly embedded in the file. Embeddi… Read answer Does 4OVER4 support variable information printing for serialized designs? Yes. 4OVER4 offers variable data printing, which lets each piece carry unique information such as serialized numbers, names, addresses, or c… Read answer Can you design my print product for me if I provide artwork and specifications? Yes. 4OVER4 offers design help along with free online design tools, free templates, and a free online designer to help you build a print-rea… Read answer Can 4OVER4 provide design files from a previous order? Yes. 4OVER4 can provide the design file from a previous order. This is handy when you need to update text or make changes and no longer have… Read answer What should I know about lenticular printing design requirements? Lenticular printing has a few design rules that keep the 3D or motion effect crisp. Getting the ink coverage and dimensions right before you… Read answer Can 4OVER4 edit my design files if I don't have the original artwork? Yes. 4OVER4 can help edit your designs even when you no longer have the original art files. If you want to reorder the same product with upd… Read answer Can I update my artwork after submitting it? Yes. You can send updated artwork any time before your order moves into production. Because files are only swapped during that pre-productio… Read answer Can I change my design or file after I've submitted an order? Yes, in most cases you can request a change to your design or file as long as production has not begun. Reach out as early as possible so th… Read answer How do I preview my design before placing an order? You preview your work using the free online design tool, which lets you build, save, and revisit a design before you commit to an order. The… Read answer Can you make my previous design editable so I can order it again with updated information? Yes. The design team can turn a previous design into an editable online template so you can reorder it later without rebuilding it from scra… Read answer How do I make design changes or corrections to an order that's in production? If you spot an issue after ordering, act immediately, because corrections are only possible before production starts. The faster you flag it… Read answer Can I make changes to my file or design after placing an order? Yes, you can request changes to your design or files before printing begins. Reaching out early gives the team the best chance to update the… Read answer What file formats should I use when submitting designs or updates to 4OVER4? A print-ready PDF is strongly preferred because it keeps your layout, fonts, and color intact. Several other formats are accepted, but expor… Read answer Can I design my PDF files with 4OVER4? Yes, you can design your PDFs in popular programs like Adobe Illustrator or InDesign, then export with the right settings so the file prints… Read answer What file size and dimensions should my artwork be? Your artwork must be built to the exact dimensions of the product you ordered. If the file size does not match the order, you will get a not… Read answer Can I design my print project in Photoshop and submit it to 4OVER4? Yes. You can design in Photoshop and save your work as a PDF to upload for print. Ordering a free online proof adds a safety check before an… Read answer Do I need to create the design separately for double-sided products? Yes. Double-sided products need separate artwork for each side, so prepare one file for the front and one for the back. Each side follows th… Read answer How do I request changes to a design after I've already placed an order? To reuse a previous design with edits for a new order, place a new order and give clear instructions describing exactly what should change f… Read answer
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