Can 4OVER4 make small design changes to my file, or do I need to upload a new file? It depends on how big the change is. Minor text edits can sometimes be handled by support, while larger revisions usually mean uploading a n… Read answer How do I request changes to my design before placing a new order? Yes. When placing a new order from an existing design, use the cart comment section to spell out the changes you need, then request proofs s… Read answer What is 4OVER4's design approval process? Before printing, you review and approve the final design. This is your chance to confirm every specification is correct, because approval se… Read answer Can I make design changes to a file I've already submitted to 4OVER4? What is possible depends on how the file was created. Designs made in the online design tool allow small edits, while larger changes call fo… Read answer Can 4OVER4 store my logos and previous designs for reordering? Yes. Artwork, logos, and design files from your previous orders are kept on file, so you can reorder or update a past design without startin… Read answer Can I upload a custom design file with gradients for my print order? Yes. Custom design files, including those with gradients, are accepted. Upload your file when creating the order and follow the standard pre… Read answer How do I upload designs for both front and back of cards? For cards with both a front and back, upload a correctly formatted file for each side and follow the product template so both panels line up… Read answer Does 4OVER4 offer design editing services like removing backgrounds from images? The core service is printing the files you provide, so image editing like background removal is best handled before you upload. Support can … Read answer How do I use a design I created with the 4OVER4 design tool for a free product order? To use a saved design for a free product order, generate the order from the Loyalty Marketing section, then attach your saved file to it. Fi… Read answer Can I upload multiple unique designs within a single order? Yes. A single order can hold many unique designs, which is perfect for products where each piece should be different. Trading cards are a co… Read answer How should I name my design files to ensure correct production? Clear, descriptive file names prevent production mistakes like incorrect folding or a flipped panel. Name each file so it is obvious which p… Read answer What should I do if my design requires precise alignment that the design tool doesn't support? If the online design tool cannot hold the precise alignment or centering you need, flag it before production so your file is handled with ca… Read answer Can stencils be printed with designs that have isolated interior elements? Stencils cannot include isolated interior elements. Any floating piece, like the closed center of certain letters, has nothing to hold it in… Read answer Can 4OVER4 update an existing design with new text and contact information? Yes. An existing design can be updated with new text and contact details while keeping the rest of the layout intact. Reach out to get the c… Read answer What is the 4OVER4 Design Tool and what can I do with it? The design tool is an easy-to-use platform for building professional, high-quality designs in minutes, with a big library of templates and i… Read answer Do you offer design or consultation services for custom projects? Yes. Meetings or calls can be arranged to talk through custom projects, complex orders, or large-volume jobs, which is especially useful for… Read answer Can I request a specific font for my printed materials? Yes, you can request a specific font, including styling like italics. Just be precise about the font name and any formatting so it is applie… Read answer What design and file services does 4OVER4 offer? Design and file preparation services are available to get your artwork production-ready, from cleaning up rough files to converting them int… Read answer What file format and specifications do I need for belly band designs? To set up a belly band file correctly, provide the flat dimensions and account for bleed and any glue overlap. A custom template can be crea… Read answer Can you make small changes to my artwork for a reprint, or do I need to provide new artwork? For a reprint, 4OVER4 can usually handle small tweaks to your existing artwork, so you often do not have to rebuild the file from scratch. R… Read answer Can 4OVER4 help me design a custom product or project? Yes. If you have an idea but are not sure a certain effect or finish is achievable, 4OVER4 can talk it through with you before you commit to… Read answer I can't upload my design file-what should I do? Trouble uploading is usually a browser or file-type hiccup and easy to get around. Try the quick fixes first, then let support step in if it… Read answer Can 4OVER4 help design my files if I don't have design software? You do not need professional design software to end up with a solid print file. If you are new to this, contact 4OVER4 support and they will… Read answer What should I do if my design has white edges or gaps that I want removed? White edges or thin slivers along the trim almost always mean the artwork does not reach into the bleed. You can flag it on your proof and s… Read answer
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