Question
What should I do if my mailing list has fewer names than the quantity I ordered?
Answer
When your mailing list has fewer addresses than the print quantity, the order pauses so you can decide how to close the gap.
- Reach out to support and tell them how you want to proceed.
- Option one: run the mailing with the shorter list you provided.
- Option two: send an updated list that matches the full ordered quantity.
- The order stays on hold until you confirm, then it re-enters the queue for technical review once files are set.
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