Sofia is our design and templates voice, built from the knowledge of our production team, with over 20 years in printing.
What do I do if I need to order a design that's similar to a previous order but with changes?
A reprint only works when the artwork is identical to a job you already placed. The moment anything on the file changes, it becomes a brand new order.
- Reprints are reserved for the same artwork with no edits; size, quantity and stock can change with the edit option at step 1 of the cart.
- If you change names, dates, colors, logos, or layout, place a fresh order and upload the corrected file.
- Building a new order lets you adjust quantity or turnaround at the same time.
- Keep your original file handy so you only have to update the elements that actually changed.
Support can help: send your previous order reference and the new file, and they can build the new order for you or give you a quote first. Matching every spec, including any die line, to the original job keeps setup simple, since only the file is new. A new order with changed artwork gets no reprint discount, and an exact reprint is priced at today's calculator price. Not sure how to handle a change? Contact support with your order number to confirm.
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