Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if my package is returned by the carrier?
Answer
If the carrier returns your package, 4OVER4 support can arrange a reshipment. A quick message gets it moving again.
- Contact support: reach out with your order number so the returned shipment can be found.
- Confirm your address: provide the correct shipping details to avoid another return.
- Reshipment: a representative works with you directly to send the order back out.
The reshipped package goes out with new tracking so you can follow it.
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