What should I do if I notice a product quality issue with previous orders?

If a product you reorder regularly suddenly looks different, contact customer support with the details so the change can be investigated. The team can compare your recent run against the specs on file to see whether anything actually shifted in production.

• Report specifics: which order, what changed (color, stock, finish, cut), and how it differs from previous runs.
• Include evidence: photos and, if possible, a sample from an earlier order for side-by-side comparison.
• Resolution: if a genuine quality issue is confirmed, a free reprint of the affected orders may be offered once the cause is corrected.