What services are included with custom sublimated apparel? Custom sublimated apparel is a full-service build, handled in house from print to finished garment. In-house printing, cutting, and sewing u… Read answer What is the stock used for Raised Spot UV postcards? Raised Spot UV postcards are printed on 16pt Velvet laminated cover stock, which gives the raised gloss detail its soft, tactile base. Stock… Read answer Can I write with a pen on the back of raised spot UV postcards? Yes, you can write on the back of raised spot UV postcards with a regular pen. The velvet lamination is applied to the 16pt paper, and the b… Read answer Are your car magnets UV protected? Yes. Car magnets are produced with high-resistance UV-cured inks, which lock the color into a hardened surface as they print. That makes the… Read answer Do you offer badges and lanyards as printed products? Yes. Both custom badges and printed lanyards are available, and they are often ordered together for events, conferences, and staff credentia… Read answer What should I do if my files don't match the correct product dimensions? If your uploaded files do not match the dimensions of the product you ordered, you can replace them with corrected files directly from your … Read answer What should I do if I reject my proofs? Rejecting a proof puts the job on hold so nothing prints until the artwork is right. When you reject, the order status changes to proofs rej… Read answer What should I do if I see a 'checking files' message and can't find an approve button for my proofs? A checking files message means the system is still processing your artwork, and the approve button appears only after that step finishes. In… Read answer What should I do if the 'Accept Proofs' button isn't working? If the Accept Proofs button will not respond, the most common reason is that the proofs are not ready to accept yet. The file rep has to rev… Read answer I'm having trouble saving my design and checking out. What should I do? Trouble saving a design or completing checkout is almost always a browser issue rather than a problem with your order. A few quick resets cl… Read answer How do I add a saved design to my shopping cart? Any design you have saved can be sent straight to your cart from your account in a few clicks, so you do not have to rebuild it. Go to your … Read answer Why don't I see an approve button for my proofs even though they look good? If your proofs look ready but there is no approve button, the usual reason is that you selected Straight To Production when placing the orde… Read answer What should I do if my proofs have poor resolution or other issues? If a proof shows low resolution or any other problem, do not approve it. Reject it instead so the job stays on hold and a technician can cor… Read answer How do I customize mini cards with different options like rounded corners and finishes? Mini cards can be customized through the instant price calculator, where you pick the size, quantity, and finishing before you buy. You do n… Read answer How are product sizes listed for folded items-unfolded or folded dimensions? For folded products, the sizes shown represent the open, unfolded sheet, not the finished folded piece. In other words, the listed dimension… Read answer What is the minimum quantity for button orders? Buttons are sold in set quantity tiers rather than by the single unit, and there is a minimum order per design. The exact tiers appear in th… Read answer What lead time should I expect for magnet orders? Turnaround on magnet orders varies with the specific product and the finishing options you select. The current production time is shown on t… Read answer I keep getting a 'Bad Request' error message when browsing the website. How do I fix it? A Bad Request error, or a message that a request header field exceeds the server limit, is almost always caused by accumulated browser data … Read answer What paper stock options are available for items that need to be written on with a pen? For anything people will write on with a pen, use uncoated cover stock. Coated finishes resist ink and can smear. Layer Thicknesses Single l… Read answer What information do you need to quote a custom folder with a pocket? A custom pocket folder quote depends on the exact construction, so the more specific the measurements, the more accurate the price. Provide … Read answer
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