I'm having trouble saving my design and checking out. What should I do?

Trouble saving a design or completing checkout is almost always a browser issue rather than a problem with your order. A few quick resets clear it up in most cases.

• Switch browsers: if you are on Chrome, try Safari or Firefox.
• Clear your cache to remove outdated stored files.
• Fully close and reopen the browser, not just the tab.
• Disable ad blockers or extensions temporarily, since they can interfere with the design tool.

If the problem continues after all of that, contact support with a note about which browser and step is failing so they can help directly.