Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Why don't I see an approve button for my proofs even though they look good?

Answer

If your proofs look ready but there is no approve button, the usual reason is that you selected Straight To Production when placing the order. With that option, no manual approval is needed. The files move into production automatically once they pass the technical review.

  • Straight To Production selected: no approve button appears by design, and the job advances on its own after file review.
  • Option not selected: if you still do not see an approval button, the proofs may not be fully posted yet, so refresh the page.
  • Still missing: contact support to confirm the order status.

Checking your order status is the quickest way to tell which situation applies.

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