Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What discount do you offer for reprints with new files?
Answer
If you need to reprint a job with corrected or updated files, 4OVER4 does not offer a reprint discount, so the reprint is placed as a new order. The one exception is an error in a proof you approved: then we can send a discount as a courtesy.
- Reach out to 4OVER4 support with your original order number before reordering if the reprint follows your own error.
- Have your revised print-ready file ready to upload for the reprint.
- Any courtesy discount is sent by support, so confirm it with support for your specific case.
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