What should I do if shipping options don't appear during checkout? When carrier options like UPS do not appear at checkout, it is almost always because a valid shipping address has not been saved to the acco… Read answer What should I do if my order has finished production but hasn't shipped? An order that has finished production but has not shipped yet is usually just sitting in the fulfillment queue, waiting to be picked up by t… Read answer What should I do if I receive multiple shipping notifications for one order? Several tracking numbers for one order usually mean a large job was split into boxes, and support can confirm which items travel together if… Read answer What are my shipping options to reduce costs? The most direct way to lower shipping is to compare the service tiers available at checkout and pick the cheapest one that still meets your … Read answer Why can't I select local pickup as a shipping option? Every order prints and ships from one plant in Queens, and nothing is made outside Queens, so contact support if local pickup is not showing… Read answer Who arranges shipping for large orders, and do I have to coordinate with a freight company? Large freight orders are arranged case by case: most customers have 4OVER4 book the freight and bill them, or they can book their own pickup… Read answer How are shipping timelines guaranteed? 4OVER4 aims to ship on the estimated date and meets well over 99% of deadlines; carrier delivery is not guaranteed, and a missed paid rush i… Read answer My package was delayed in shipping. Can 4OVER4 help redirect it? Support can help with a delayed package case by case, the carrier's tracking is fastest, and a redirect in transit is very difficult.… Read answer Can I specify different shipping addresses for different orders? Set a different address per order at checkout, reuse saved addresses from your address book, or split one order with set quantities per dest… Read answer If I use 1-day turnaround with messenger shipping, when will my order arrive? Approve the same day with 1-day turnaround and messenger shipping and the order generally arrives the next business day by end of day in sup… Read answer Why does the shipping method show only customer pickup as an option? Pickup-only usually means no saved shipping address to rate against; save a complete one, or order with pickup and have support switch it.… Read answer How does 4OVER4 handle shipping cost estimates for large orders? On big runs shipping can be set to $0 at ordering, then the finished weight and box count are measured and a revised invoice shows the real … Read answer Can you do same-day production and overnight shipping? Eligible products can be made same day and paired with next-day air to arrive the following day, provided you place and approve the order ea… Read answer Can 4OVER4 process my order for bulk mailing instead of standard shipping? Eligible orders can go out as a bulk mail drop, with reports on nixies, forwarding records and mailing confirmation, a fit for postcard camp… Read answer Can I change my order from local pickup to shipping? Switching from local pick-up to shipping is done through support, who quote UPS Ground, expedited air or courier and update your invoice bef… Read answer What should I do if I can't add shipping information to my order? If the site will not take your shipping details, support can enter the address and method manually, and noting any error message helps find … Read answer How much does UPS Ground shipping cost? UPS Ground cost is not a flat fee, it is figured from your ZIP code, box weight and size, so add the product to your cart to see the exact a… Read answer How do I pick up a large order instead of using shipping? Large quantity orders can sometimes be collected by your own freight carrier, so if you have a trucker, plan the pickup with support while y… Read answer How long does it take to ship samples? The free sample pack ships by USPS First Class Mail and most packs arrive in 5 to 7 business days, so order early if you have a deadline.… Read answer When will my order be ready to ship based on its turnaround time? Your ship date is the approval date plus the business-day turnaround, so a 3-day turnaround ships 3 business days after approval, skipping w… Read answer Can I add shipping to my order after it's already placed? Yes. Shipping can be added or changed after an order is placed. Contact 4OVER4 support to request the update, such as adding messenger or co… Read answer Can I arrange my own shipping through a carrier like UPS instead of using 4OVER4's shipping? Yes. Support gives you the package weight and dimensions so you can create a label on your own carrier account, or set the order up for pick… Read answer How do I select a shipping method during checkout? Pick a shipping method at step 2 of the cart once your address is in, and if messenger is missing, it may not serve your ZIP, so ground rema… Read answer How do I find out shipping costs before placing my order? Add the product to your cart, enter your address and pick a method; the cart shows printing plus shipping as one total before you are charge… Read answer
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