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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

How are shipping timelines guaranteed?

Answer

4OVER4 stands behind getting your order out the door, not the carrier's final delivery. The aim is to hand every order to the carrier on its ship date, and well over 99% of deadlines have been met over nearly 30 years. What happens in transit is up to the carrier's service.

  • Same-day and 1-day jobs depend on the presses running, so a rare equipment breakdown can delay one.
  • If you paid for a rush turnaround and production misses it, the rush premium is reimbursed.
  • Final delivery dates are estimates, since transit depends on the carrier.
  • Choosing a faster service tightens the transit window when a deadline is critical.

Contact support with your deadline and they can recommend the shipping option that gives you the best chance of arriving on time.

The track record: 99.8% of orders arrive on time and 82% ship early. A carrier delay after shipping is not refunded. Regular orders ship by UPS from the plant, and the shipping cost shows at checkout.

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FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served