Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What should I do if I can't add shipping information to my order?

Answer

If the website will not let you add shipping information, the support team can enter it manually so your order can move forward.

  • Have your order number ready so support can locate the exact order.
  • Provide the correct address and your preferred shipping method.
  • Note any error message you saw, since that helps them pinpoint whether it was an address format or a coverage issue.

Once support adds the details, you can review the updated invoice and approve the order. A checkout hiccup does not have to delay production.

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