What should I do if shipping options are limited or unavailable for my location? If rates look high or options are limited, send support your zip code to check choices, ask about pickup in Queens, New York, or request a m… Read answer What should I do if my order shows as needing to be picked up instead of being shipped? An order marked for pickup usually has a different fulfillment method applied, so ask support to confirm it, share tracking, or switch it to… Read answer Can I change my shipping method after I've already approved the online proofs? Yes, you can still change your shipping method after approving your proofs. The sooner you ask, the easier it is to apply before the order s… Read answer What does 2-day turnaround mean and how long will my order take to arrive? A 2-day turnaround covers production only, so plan for 2 business days of printing plus about 3 to 4 more days in transit before the order r… Read answer Can 4OVER4 contact me before shipping to discuss shipping method changes? Add a note to your order or contact support to request a call before shipment, a chance to confirm the method, timing or special handling in… Read answer Why am I being charged separate shipping fees for items in my cart? Your cart carries one shipping charge for the whole order, even when products differ in weight, size and packing and cannot share a box.… Read answer What is the standard production turnaround time before shipment? Production turnaround runs from order approval to shipment without transit, varies by product, and faster paid options appear in the calcula… Read answer I paid for expedited shipping and rush production-how do I verify this is applied to my order? Contact support with your order number to confirm rush turnaround and an expedited service like 2nd Day Air are applied, plus the expected d… Read answer Can I change my shipping address after my order has been sent to print? Even after an order is sent to print, a new address may still be possible depending on production status, so send support the correction rig… Read answer Can I choose between pickup and shipping for my order? Pickup and shipping differ in cost and timeframe, so compare both while ordering and contact support for details that apply to your own orde… Read answer Can you ship my order to a different address than what I originally provided? Yes, we can ship your order to an address other than the one you first provided. It is easiest to update while the order is still before pro… Read answer Can I request a specific shipping address for my order? Ship to any valid address by selecting it from your account address book at checkout, or ask support to update the destination before the pa… Read answer Will multiple orders placed at the same time be shipped together or separately? Separate orders are handled independently, so they can arrive together or apart depending on how each one moves through production and fulfi… Read answer How will my order be shipped and when will it arrive? Every job passes quality control and then ships by UPS Ground, with transit based on distance and a tracking email sent the moment the order… Read answer Do you offer blind drop shipping for custom jerseys? 4OVER4 does not offer custom jerseys. Blind drop shipping sends orders straight to your customer with no printer branding, ideal for reselle… Read answer Can I request a delay in shipping my order if I'll be away? If you will be away, ask support to hold the shipment until a specific date or a window, and request it early after ordering so it is easy t… Read answer Can I change my shipping address after an order has shipped? Address changes are easiest before production, may be possible before dispatch, and once the package is on the truck any change goes through… Read answer Can 4OVER4 handle split or multi-location shipping? Yes. Give support each address and the quantity for it before production finishes; each location ships separately with its own tracking.… Read answer Why can't I see shipping options at checkout? Shipping methods appear only after the system knows where the package is going, so a missing or unsaved address is almost always the reason.… Read answer How much does it cost to ship sample prints? The free sample pack ships free by USPS First Class, with most packs arriving in 5 to 7 business days; support can quote faster UPS delivery… Read answer Can samples be shipped to a different address than the main order? Samples can go to a separate address from the main order, including straight to your end customer, and you can even use your own shipping ac… Read answer What happens if I need to cancel my FedEx shipping supplies order? FedEx supply orders are processed right away, so they cannot be cancelled once placed. If you end up not needing them, they are easy to retu… Read answer Can I add additional shipping addresses to my order after placing it? An added address can still be set after ordering by sending support the details, and you are invoiced for the UPS shipping on that added des… Read answer Can I request a specific shipping carrier for my order? Add a preferred carrier in your order notes, and when the order is ready the team picks the most cost-effective method that still meets your… Read answer
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