What's the fastest shipping option available for urgent orders? Messenger delivery is fastest where available, then UPS Next Day Air; pair it with 1 to 2 day rushed production for the quickest total time.… Read answer What is the cost for custom packing and FedEx shipping services? Custom packing costs $6 per package, and you can ship on your own FedEx account by emailing prepaid labels for priority overnight or other s… Read answer What is the typical weight per box for shipped orders, and how does this affect shipping costs? Typical boxes land around 5 to 6 lbs depending on product and stock, and that weight plus destination, carrier and service level drive the s… Read answer Can I have part of my order shipped and the rest picked up? An order can be split so part ships and part is picked up, with extra fees possible on the shipped portion and room to coordinate a trucking… Read answer Will I be charged shipping if I pick up my order in-store? No. Customer pickup at the 4OVER4 plant in Queens, NY has no shipping fee; choose Customer Pickup at checkout and collect your order there.… Read answer What should I know about shipping large format items like foam core boards? Large rigid boards such as 36 x 24 inches can exceed parcel carrier limits, so send support your dimensions and address to confirm shipping … Read answer What happens if my order doesn't arrive as expected? A missing order starts a carrier investigation that typically takes up to 8 business days, with a reprint or replacement at no charge if it … Read answer Will my order arrive by a specific date if I select one-day turnaround? One-day turnaround covers printing only, so arrival is production plus carrier transit, and checkout shows the estimated delivery date for b… Read answer What shipping options are available, and how do costs differ? USPS is often cheaper than UPS Ground, which has predictable tracked transit, while Next Day Air and Priority Overnight cost most for urgent… Read answer How do I request a different shipping method if standard options aren't affordable? If the shipping choices at checkout are limited or pricier than you expected, there is a simple way to place the order first and sort out a … Read answer How long does shipping take via UPS Ground? UPS Ground runs about 1 to 2 business days to nearby states, 2 to 4 mid-range and 4 to 5 coast to coast, added on top of production time.… Read answer Can I change my shipping method after my order has shipped? Once an order ships the method is locked because the carrier controls the package, though support can advise on an intercept or hold request… Read answer What happens to my order if there's severe weather affecting shipping? Severe weather can pause production and outbound shipments at the plant, with resumption dates announced and order updates sent by email.… Read answer What happens if part of my order ships separately? The order ships once all items are completed, so in-stock items wait for made-to-order pieces, and each package gets its own tracking number… Read answer What should I do if my shipping address needs to be added or changed before my order prints? An order cannot go to print until a shipping address and method are on file, so enter them at checkout or ask support to add them to the ord… Read answer What should I do if I don't receive my order after it's been shipped? If the delivery date has passed, send support your order and tracking numbers plus any tracking attempts, and they will open a carrier inves… Read answer Can I change the shipping method after placing an order? Ask support with your order number to switch shipping, turnaround or pickup; changes work until the job locks, with any cost difference on y… Read answer Will my split shipment order be confirmed across multiple addresses? Each address on a split order is processed and confirmed on its own, so check your confirmation lists every destination before the job goes … Read answer Can I request expedited shipping to meet a tight deadline? UPS 2nd Day Air is a common pick for tight deadlines, and support can set up expedited service, which carries extra fees, if you share your … Read answer How do I know my order will arrive by a specific deadline? Check the estimated delivery date in the cart and at checkout, and for hard deadlines confirm with support before approving or choose Next D… Read answer What is the expedited shipping option and cost? Expedited options include UPS Next Day Air, 2nd Day Air and 3-Day Select for an added fee, with price and fastest speed set by address and p… Read answer What shipping options are available if standard shipping is too expensive? What shipping options are available if standard shipping is too expensive? If the default shipping quote is higher than you need, you have a… Read answer How are rolled or folded items shipped? UPS and standard carriers ship items folded and boxed flat, while rolled delivery may be possible through messenger or local pickup if arran… Read answer What is the maximum number of items that can fit in a single shipping box? Items per box depend on product type and size, small pieces pack many to a box while large signs are typically limited to two, all packed fo… Read answer
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