Can 4OVER4 assemble and package printed items before shipping? Yes, 4OVER4 can provide assembly and packaging services for printed items, such as gluing cards onto backing pieces or bundling multiple ite… Read answer Can I add custom notes or personalized text to individual items in a split shipment order? Split shipping at 4OVER4 applies when a single product from your order is divided across more than one address. It is meant for distributing… Read answer Can I send my physical sample to a different address than my final shipping address? Yes. Your hard copy proof (the physical sample) can be sent to a different address than the one your finished production run ships to. Log i… Read answer Can I set up an order in the system before I have all final files and shipping details? Yes. You can start and save an order before every file or shipping detail is finalized. Begin the order and set your product, size, stock, a… Read answer How do I place an order for two separate items and avoid paying multiple shipping fees? The simplest way is to put both products in one cart so shipping is charged a single time. Add the first product to your cart, then add the … Read answer When do I need to approve my order to meet the shipping deadline? Your approval cutoff depends on the turnaround option you selected. The production clock starts only after you approve, so hitting the cutof… Read answer Can I view a proof of my order before it's printed and shipped? Yes. 4OVER4 provides a free online proof so you can confirm everything before the job goes to press. You get a notification when your online… Read answer Can I combine multiple orders to avoid paying shipping twice? Often yes. If you have already placed separate orders, support can look into consolidating them onto one shipment. Contact customer support … Read answer Can I place one order with different quantities shipped to multiple locations? Yes. A single job can be split into several shipments, each with its own quantity and delivery address. Contact the support team with the pr… Read answer Can I add items to an existing order to review and approve everything together before shipping? New items go on as separate orders, but you can still ship them together in one box. Additional products cannot be appended to an order that… Read answer Can I get a picture proof of my order before it ships? Yes. On request, 4OVER4 can send photo proofs of the finished piece before it leaves the facility. Contact customer support with your order … Read answer How do I review my order proof before it ships? Approving your proof takes about a minute from inside your account. Log into your account and find the order. Click the blue proof button ne… Read answer After I upload my file, how do I proceed to print and ship my order? Once your file is uploaded, you move straight into checkout to finish the order. Click Continue after the upload to advance to checkout. Con… Read answer What file format should I use to specify multiple shipping addresses? Use a simple CSV file that lists every destination and how many pieces each one gets, then send it to your 4OVER4 representative after you p… Read answer How do I request a proof before my order ships? You can ask to proof your work before anything ships. Contact the team with your order number and request a proof. Choose an online proof (P… Read answer Can I edit my order if I notice an error before it ships? Move fast. If the order has not printed yet, there is a good chance we can pull it for a fix. Contact 4OVER4 immediately with your order num… Read answer What should I do if I need to make changes to my order before it ships? Contact customer service right away and ask to hold the order before it ships. Call or message support immediately and request that the orde… Read answer Can I change the shipping and billing address on an order that has already been placed? Usually yes, as long as the order has not yet entered production. Contact support as soon as possible with your order number. Provide the co… Read answer Can I change production speed and shipping after approving my order? Yes. Turnaround and shipping speed can often be upgraded after you approve the order. Contact support with the faster production or shipping… Read answer How do I reorder the same product but ship to a different address? Reprinting a past order to a new address takes just a few clicks. Log into your account and open your order history. Find the previous order… Read answer What's the difference between production time and shipping time when ordering? They are two separate clocks that add up to your in-hand date. You choose each one at a different step of the order. Stage What it covers Wh… Read answer How long does Austin printing take to arrive from 4OVER4.COM? Most Austin orders arrive within about a week once you combine production and UPS Ground transit from the 4OVER4.COM production facility. St… Read answer How long does Boston business printing take to arrive from 4OVER4.COM? Boston addresses typically receive orders in 2-4 business days by UPS Ground once production wraps, because shipments leave the 4OVER4.COM f… Read answer How long does Chicago printing take to arrive from 4OVER4.COM? Most Chicago orders arrive within 3-5 business days by UPS Ground after production, and because many items print same-day or next business d… Read answer
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