Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What happens if part of my order ships separately?
Answer
The order ships once all items in the order are completed, so in-stock pieces wait while others are still in production, though a single order can arrive in more than one package.
- In-stock items wait for made-to-order pieces to finish.
- Pieces that finish production at different times ship once all are completed.
- Each shipment gets its own tracking so you can follow every piece.
If you need to know whether specific items will arrive together, contact support with your order number and they will confirm how your shipment is split.
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