Question
What should I do if my shipping address needs to be added or changed before my order prints?
Answer
An order cannot be finalized or sent to print until both a shipping address and a shipping method are on file. This makes sure the job is produced only when there is a confirmed destination for it.
- Enter the shipping address and method yourself during checkout, or
- Contact support and have them add the details to the order for you.
- Once shipping is confirmed, the order is approved and production can begin.
Providing complete, accurate shipping details up front is the fastest way to keep your job moving toward print without a hold.
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