Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Can I change the shipping method after placing an order?
Yes. You can usually switch the shipping method, and often the production turnaround too, after placing an order, as long as the job has not gone too far. Contact support with your order number and the service or deadline you need; any cost difference is settled on the card already on file.
- Shipping options: UPS Ground, an expedited air option like UPS 3rd Day Select, or a local messenger service.
- Pickup: switching between delivery and local pickup is possible; if the job can still be finished by your pickup date, the team does its best, and shipping already charged may be adjusted.
- Turnaround: the team can move the order to a faster turnaround, faster shipping or both when available; this changes total production time, so confirm the new delivery date.
- Timing: requests before the order is packed and labeled are smoothest; once the package is with the carrier, the method is locked.
- Cost: support confirms any difference before applying it.
- Deadlines: say up front if you need to hit a date; delivery still depends on the carrier and cannot be guaranteed to the hour.
Ask as soon as your plans shift, since more options are open before the job locks for production.
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