Question
Can I change the shipping method after placing an order?
Answer
Yes, you can switch shipping methods after placing an order. Contact support with your order number and the service you want, and any cost difference is settled on the card already on file.
- Request a different service such as UPS Ground, an expedited air option like UPS 3rd Day Select, or a local messenger service through support.
- Switching between delivery and local pickup is also possible; if the job can still be finished by your desired pickup date, the team will do its best to accommodate it, and any shipping already charged may be adjusted.
- Whether a change can be applied depends on your order's current production stage. Requests made before the order is packed and labeled are the smoothest; once the package is handed to the carrier, the method is locked.
- Support will confirm any difference in shipping cost before applying it, and any difference is charged to your card on file.
- If a faster service is needed to hit a deadline, say so up front; delivery dates still depend on the carrier and cannot be guaranteed to the hour.
Make the request as soon as your plans shift, before the order finalizes for production, so the new method can be applied cleanly.
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