Question
What does it mean if my product looks different than a previous order?
Answer
Small differences between print runs can happen because separate jobs may run at different times or at different facilities, and there is a clear path to address them.
- Product specifications and material or finish consistency can vary between orders due to production changes, separate runs, or locations.
- Notice a significant difference from a previous order? Contact 4OVER4 customer service and include photos or samples that show the difference between the two orders.
- The team investigates, discusses the issue, and explores options to match your previous order specifications on future runs.
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