Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What does it mean if my product looks different than a previous order?
Answer
Small differences between print runs can happen because separate jobs may run at different times, and there is a clear path to address them.
- Product specifications and material or finish consistency can vary between orders due to production changes or separate runs.
- Notice a significant difference from a previous order? Contact 4OVER4 customer service and include photos or samples that show the difference between the two orders.
- The team investigates, discusses the issue, and explores options to match your previous order specifications on future runs.
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