Question
What should I do if a product I previously ordered shows unavailable finishes on reorder?
Answer
Sometimes a finish or option you used before is no longer offered when you go to reorder. A notice usually flags this, and support can point you to the closest match.
- Check for a notice about unavailable finishes or details when reordering the job.
- Contact support with your original order information.
- The team can review what has changed since your last order.
- They will advise on the closest available alternatives to your original specifications.
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