Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if a product I previously ordered shows unavailable finishes on reorder?
Answer
Sometimes a finish or option you used before is no longer offered when you go to reorder. A notice usually flags this, and support can point you to the closest match.
- Check for a notice about unavailable finishes or details when reordering the job.
- Contact support with your original order information.
- The team can review what has changed since your last order.
- They will advise on the closest available alternatives to your original specifications.
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