Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What should I do if I reject a proof but don't see an option to resubmit the design?

Answer

If you rejected a proof and do not see a clear way to resubmit, the fix is to update the design in your account first, then reject again with a clear note about what changed.

  • Step 1: upload your revised art to the order in your account.
  • Step 2: reject the proof again so the file team knows to reprocess it.
  • Step 3: in the rejection comment, state that you revised the artwork and name the exact design file so the team reviews the right one.

Being specific in the comment prevents the old file from being used and gets your updated proof back faster.

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