Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What is the deadline for reporting a printing quality issue or defect?
Answer
Report a printing quality issue or defect within 30 days of delivery. Defects are rare, and when one happens the usual fix is a reprint, so the sooner you tell the team, the sooner the corrected job is on its way.
| Window | Action |
|---|---|
| Within 30 days of delivery | Report the issue to the support team |
| Once reviewed | A reprint, or a refund if that fits better |
- Check your printed materials right when they arrive.
- Include your order number, details and photos to speed up the review.
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