Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

How do I verify what was ordered if I think there's a printing error?

Answer

An order placed with a proof has one that shows exactly what will be printed, so you can confirm what was ordered and compare it to what arrived.

Your approved proof captures:

  • Ink colors and which sides print
  • Coverage and layout
  • Position of text and images

Review the approved proof in your order details. If the printed piece does not match that proof, contact support with your order number so they can investigate.

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FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served