Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I need to upload a larger file after I've already submitted files for my order?
Answer
If you need to send a larger or higher-quality file after your first upload, you can do it by rejecting the current proof and delivering the bigger file through email or WeTransfer.
- Reject the proofs on your order so the team knows a new file is coming.
- Send the larger or higher-resolution file by email to support, or via WeTransfer for big files.
- Put your order number in the subject line so it attaches to the correct job.
- The team then uses the correct, higher-quality file for production.
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