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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

After I reject proofs and upload a corrected file, how do I know if it replaced the original file?

Answer

The surest way to confirm a swap is to give support the details in writing so the team can match filenames exactly before proofing.

  • Send 4OVER4 support the exact filename of your corrected file.
  • Tell them which sides or sections that file applies to (for example front only, or page two).
  • Also note which files were NOT changed, so nothing correct gets overwritten by mistake.

The tech team confirms the file replacement before new proofs are generated, so you get a chance to verify the right versions are lined up to print.

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FSC Certified Printer #C013635
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25+ Years Since 1999
150,000+ Businesses Served