Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
How do I correct a file upload or printing specification after the initial order?
Answer
Whether the correction is the artwork itself or a specification like size or stock, flag it as soon as possible so it is caught before production begins.
- Upload the correct file, or contact support with the corrected specifications.
- Say clearly which order or proof you are updating.
- Provide the exact corrected details, such as size, quantity, stock, or color.
- Support updates the order and posts a new proof for you to approve.
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