Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

How do I make sure 4OVER4 received my correct file before printing?

Answer

If you want to be certain the right version is queued before it prints, our team can verify it against what is on file.

  • Contact support and reference your order number.
  • We confirm the exact filename and upload timestamp of the file attached to your order.
  • You compare that against your final version to be sure it matches.

This is a good check to run whenever you have uploaded more than once, so the correct file is the one that goes to press.

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