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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if I haven't received my sample pack?

Answer

If your sample pack has not arrived within a reasonable time, contact customer service with your order details so the team can track it down. They can locate the shipment and make it right.

  • Reach out with details: include your order information so it can be found quickly.
  • Get tracking: the team can provide a tracking number for the original shipment.
  • Replacement: a new sample pack can be arranged if the first one is lost.

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FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served