What is a step-and-repeat banner stand and what options are available? A step and repeat stand holds a backdrop with a repeated logo for photos, often 8' x 8' on 13oz blockout vinyl with pole pockets for the fra… Read answer Do banner stands come with the vinyl poster included? A banner stand order should arrive with the stand, vinyl poster and carrying case together, and support will fix it if any part is missing o… Read answer What finishing options are available for vinyl banners? Vinyl banners can be finished several ways so they hang securely wherever you install them. The finishing you choose affects the final price… Read answer What customization options are available for banners? Banner finishing covers grommets about every 2 feet with reinforced corners, clean hems, pole pockets and wind slits, matched to where it wi… Read answer What are your grommet options for outdoor banners? Grommet placement and pricing for outdoor banners are shown in the instant price calculator on the product page, which updates as you choose… Read answer Can you add custom grommets or spacing on banner orders? When standard grommet placement misses your frame or hooks, send support your exact spacing and they will confirm any extra cost before prin… Read answer Can you print custom-sized vinyl banners? Choose Any Size in the price calculator to print a vinyl banner at your exact width and height, then add grommets or pole pockets as you ord… Read answer Do I need poles or pole pockets for step and repeat banners with stands? If your step and repeat banner ships with its stand, the poles and frame are included and the pole pockets are built in, so nothing else to … Read answer Do you offer custom banner sizes? Outdoor banners offer an Any Size option on the product page, so type in your exact measurements, watch the price update, and add your finis… Read answer Do step and repeat backdrop banners come with a frame and carrying case? A step and repeat backdrop arrives as a full kit with an adjustable telescopic aluminum frame and a black soft carrying bag for quick event … Read answer What are the grommet options for vinyl banners? Vinyl banners offer two grommet layouts so you can match how the banner will hang. Corners only: grommets at the four corners for simple tie… Read answer Does the pop-up display product include the banner, or is it just the hardware? Yes, the pop-up display is sold as a complete package, so the graphic and the hardware come together. Hardware: the collapsible frame that p… Read answer Can I use fabric instead of vinyl for a retractable banner stand? Retractable banner stands print on vinyl because it holds tension in the base, and fabric is sold as its own retractable fabric stand produc… Read answer Do retractable banners have a setup fee? Retractable banners have no setup fee, so the price shown already covers preparing your artwork for the custom print, with nothing added on … Read answer Do you offer sewn-in rope attachment for outdoor banners? Sewn in rope is not available on outdoor banners, so hang yours with grommets, hems or pole pockets, the standard finishing options offered … Read answer What file specifications do you need for step and repeat banner artwork? Step and repeat art should be CMYK at 300 dpi or vector PDF, AI or EPS, with fonts outlined, images embedded and any Pantone logo given as a… Read answer What are the artwork guidelines for Tubular Tension Backdrop Banners? Tubular tension backdrops follow large fabric display standards, CMYK at 300 dpi or vector files, outlined fonts, embedded images and free a… Read answer Can I rotate my design orientation for fabric banners? To rotate a fabric banner design, download the blank template for your size, turn the image inside it, then upload the finished file with yo… Read answer What file format and specifications do I need for retractable banner artwork? Prepare a print-ready file for your retractable banner so the graphic stays crisp at full height. Format: print-quality PDF. Color mode: CMY… Read answer Do retractable banners include design support? Every retractable banner order includes complimentary art support at no extra cost, with ready made templates and help preparing a print rea… Read answer What are the template specifications for retractable banners? The 33x81 retractable template uses a 33.25 x 81.25 bleed, a 33 x 81 trim and a 32 x 80 safety area, so keep logos and text inside the green… Read answer How long does it take to print and produce banners? Banner production time depends on the type, starts after file approval, and excludes shipping, so add both to plan for an event date with a … Read answer Do you offer discounts for bulk orders or reprints? Reprints get no separate price break, but approved resellers get net wholesale pricing on every order, with exclusions.… Read answer What should I do if my printed banner becomes damaged? Email support your order number, a short note on the damage and clear photos of the affected areas, so the team can assess the banner and re… Read answer
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