When do I need to arrange a truck for my order?

Most orders ship as standard parcel, but very large or heavy jobs move by truck freight instead. Freight is used when the size or weight of the shipment goes beyond what a normal parcel carrier handles.

• When freight applies: bulky, palletized, or heavy orders such as large runs of rigid signage, big banner quantities, or high-volume boxed jobs.
• What to do: contact our support team before the order ships so we can help arrange truck freight pickup and delivery.
• Plan a delivery window: freight often needs a scheduled appointment and someone available to receive the pallet, so let us know any dock or access limits at your location.

Reaching out early keeps the handoff smooth and avoids delays at the loading and delivery stages.