Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What if I need to reprint an order due to my mistake?
Answer
If the error was in your own design or file, a reprint means a new order.
- Enter a new order with the corrected file.
- Mistakes on customer-supplied files are not covered by a free reprint.
- Check the corrected file against a proof before you approve it.
- Use the online proof step to catch errors before production.
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