Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Why does my proof show a different DPI than my original PDF?
Answer
Your PDF should be built at 300 DPI for printing. If the proof reports a different DPI or shows unexpected information, do not approve it. Flag it so the file team can look into the discrepancy.
- Confirm your original PDF is set to 300 DPI.
- Reject the proof if the DPI or details look wrong.
- Add a comment noting exactly what does not match.
- The file team reviews your feedback and posts corrected proofs.
A clear comment about the discrepancy helps the team resolve it faster and repost an accurate proof.
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