Question
Why does my proof show a different DPI than my original PDF?
Answer
Your PDF should be built at 300 DPI for printing. If the proof reports a different DPI or shows unexpected information, do not approve it. Flag it so the file team can look into the discrepancy.
- Confirm your original PDF is set to 300 DPI.
- Reject the proof if the DPI or details look wrong.
- Add a comment noting exactly what does not match.
- The file team reviews your feedback and posts corrected proofs.
A clear comment about the discrepancy helps the team resolve it faster and repost an accurate proof.
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