Question
Why won't the template download or load on your website?
Answer
If a template will not open or download in your browser, the issue is almost always local rather than the file itself. A few quick steps usually fix it, and if not, 4OVER4 support can email the template straight to you.
- Try a different browser, since one browser's settings or extensions can block downloads.
- Clear your cache and cookies, then reload the page.
- Disable ad blockers or download-blocking extensions temporarily.
- Check that pop-ups and downloads are allowed for the site.
- If it still fails, contact 4OVER4 support and ask them to send the template by email.
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