Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

What should I do if the notes field isn't working when I try to reject proofs?

Answer

If the notes field will not accept your feedback while rejecting a proof, do not let the technical glitch stall your order. Send your changes directly to support instead.

  • Contact 4OVER4 support and describe the requested changes (orientation, layout, color placement, and so on).
  • Reference your order number so your feedback is tied to the right proof.
  • The team reviews your notes and processes the changes to your proofs.

You will get an updated proof to review once the corrections are applied.

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