Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if the notes field isn't working when I try to reject proofs?
Answer
If the notes field will not accept your feedback while rejecting a proof, do not let the technical glitch stall your order. Send your changes directly to support instead.
- Contact 4OVER4 support and describe the requested changes (orientation, layout, color placement, and so on).
- Reference your order number so your feedback is tied to the right proof.
- The team reviews your notes and processes the changes to your proofs.
You will get an updated proof to review once the corrections are applied.
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