Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if I'm not happy with my online proofs?

Answer

If a proof is not right, you do not have to accept it. Reject it with clear feedback and 4OVER4 will regenerate a corrected proof for you.

  • Click Reject Proofs in your 4OVER4 account.
  • Enter exactly what needs changing in the comments section (layout, orientation, color placement).
  • A technician reviews your files and comments and updates the proof.
  • You receive a new proof link once the updated files are ready.

Keep in mind online proofs are low-resolution and meant to confirm orientation and layout. The final print uses the high-resolution files you supplied.

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