Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I can't approve proofs online?
Answer
If the website will not let you approve your proofs, customer support can confirm the approval for you so your order still moves to production.
- Contact customer support with your order number or ID.
- Tell them you could not approve the proof online and clearly confirm that you approve it.
- The team submits the approval on your behalf and sends the order to production.
- Approving promptly keeps your turnaround on schedule.
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