Question
What should I do if I can't approve proofs online?
Answer
If the online approval is not working for you, support can confirm your approval manually and keep the order moving.
- Contact customer support and give them your order ID.
- Let them know you could not approve the proof online.
- The team confirms your approval and pushes the order to production.
- Approving promptly keeps your turnaround on schedule.
Options and turnaround can vary by product and may change, so confirm the latest details on the product page or with support.
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