Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
What file formats are supported for uploading to 4OVER4?
4OVER4 supports the standard print file formats. If you hit a "File Not Supported" message, it usually just means the file needs to be exported a different way.
- Re-save your artwork in a different accepted format, such as PDF, AI, or EPS.
- Flatten complex files and export a clean print-ready PDF if the original will not upload.
- Make sure the file is not corrupted or password protected.
If the error keeps appearing after trying another format, contact support and we will help you get the file onto your order.
Accepted formats are PDF (preferred), AI, EPS, PSD, TIFF and high-resolution JPG. Build the file in CMYK at 300 DPI or higher at final size, with 1/8" (0.125") bleed on each side and fonts outlined or embedded; RGB and Pantone files are converted to CMYK, which can shift some colors. A PDF/X-1a or PDF/X-4 export preset gives the most reliable result.
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