Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Why can't I see shipping options at checkout?
Answer
Shipping methods appear only after the system knows where the package is going, so a missing or unsaved address is almost always the reason.
- Add a shipping address to your account and save it.
- Once saved, all applicable shipping methods unlock for selection.
- Make sure the address is complete, including ZIP and unit number.
- Still stuck? Refresh checkout or contact support for a quick fix.
A mistyped ZIP code or an empty field, such as the street, city or state, can stop the rates from loading. If the methods still do not appear, contact support with your order details.
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