Question
What should I do if my delivery was not completed and the package is being returned?
Answer
If a delivery could not be completed and your package is on its way back to the sender, act quickly. The sooner you flag it, the more options the team has to reroute the shipment before it fully returns.
- Contact 4OVER4 support right away with your order number.
- The team checks the tracking to see exactly where the package is in transit.
- They coordinate with the carrier on a redelivery or a corrected address where that is still possible.
- They advise the best next step to get your order to you.
Reaching out promptly gives the best chance of a redelivery instead of waiting for the package to come all the way back.
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