Can I arrange to pick up my package at a UPS location instead of home delivery?

Yes, in most cases a package can be redirected to be held for pickup at a nearby UPS customer center instead of delivered to your door. This is handled as a request to UPS through 4OVER4 support, and while it usually goes through, the carrier makes the final call.

• How to request: contact support with your tracking information and ask to hold the package for pickup.
• What happens next: the request is submitted to UPS to reroute the shipment to a pickup point.
• Not guaranteed: UPS does not promise the change will be completed, especially once the package is in transit.
• Faster route: if the package is already out for delivery, contacting UPS directly with the tracking number can also work.

Send your tracking number to support as early as possible so the hold request reaches UPS before the driver attempts delivery.