What if my invitations arrive with a print quality issue? Invitations that arrive with color, paper or finishing defects are covered by the quality guarantee, which means a reprint or a refund for t… Read answer What is the address to return items to 4OVER4? Approved returns go to 4OVER4, Attn Returns, 19-41 46th St, Queens, NY 11105, and including your order number speeds up processing on arriva… Read answer Does 4OVER4 offer custom return mailers or fold-and-go mailers? Custom return mailers and fold-and-go folding mailers are not offered right now, but standard direct mail products and the team can suggest … Read answer What's the return policy if I'm not happy with my Hanukkah order? What's the return policy if I'm not happy with my Hanukkah order? Your Hanukkah order is covered by 4OVER4.COM's Ultimate Satisfaction Guara… Read answer Do I need to return a hard copy proof before my order prints? When a hard copy proof is part of your job, mail back the sample with the signed form so color can be matched accurately against it in produ… Read answer What should I do if my delivery was not completed and the package is being returned? If a failed delivery is heading back to the sender, contact support at once so they can work with the carrier on a redelivery or corrected a… Read answer Can I return my product if I do not like it? Custom printed orders cannot be returned just for preference, but genuine issues reported to complaints@4over4.com within 30 days will be ma… Read answer If there is a problem with my order will I need to return it to 4OVER4? If there is a problem with my order will I need to return it to 4OVER4? Yes, if a claim is approved: the job comes back for a free reprint o… Read answer My order arrived but it's not at all what I expected. What can I do? If an order is not what you expected, email a description, your order number and photos to complaints@4over4.com within 30 days of receiving… Read answer My order arrived damaged. If your order shows up damaged, contact our support team right away so we can address it quickly; report the issue within 30 days of deliver… Read answer What if I receive the incorrect quantity? More is always better on our end, so extras are a normal part of some orders. In certain cases you may receive additional pieces at no extra… Read answer
Didn't find your answer?
Our team replies within 24 hours.
